Privacy Policy

Last updated: January 21, 2025

1. Information Collection

Edesoft (Shanghai) Intelligent Technology Co., Ltd. (hereinafter referred to as 'we' or 'Edesoft') values your privacy rights. This privacy policy explains how we collect, use, disclose, and protect your personal information.

Information we may collect includes:

• Information you voluntarily provide (such as name, email, phone number in contact forms)
• Website usage information (such as visit times, page views, etc.)
• Device information (such as IP address, browser type, operating system, etc.)

2. Information Use

We use the collected information for the following purposes:

• Respond to your inquiries and requests
• Provide technical support and customer service
• Improve our website and services
• Send relevant product information and updates (only with your consent)
• Fulfill legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• With your explicit consent
• Sharing with our service providers (only as necessary to provide services)
• Compliance with legal requirements or court orders
• Protection of our rights, property, or safety

4. Information Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. These measures include:

• Data encryption for transmission and storage
• Access control and authentication
• Regular security audits and vulnerability assessments
• Employee privacy training

5. Contact Information

If you have any questions or concerns about this privacy policy, please contact us through the following methods: